In Season 2 we’ll be drilling down on questions about what works and how to scale. Alan Weil is a great person to kick off this conversation. He is the editor of the premiere health policy journal Health Affairs, previously directed Medicaid in Colorado and led an ambitious health study at the Urban Institute. 

We discuss:

• How states use Medicaid to create entirely new delivery system

• That we should not bank on savings from whole person care

• The keys to successful implementation: focus on customer experience, implement iteratively and have strong feedback loops 

• The missed opportunities to understand and solve for the underlying roots of inequity

The conversation ended in an unexpected place - a discussion of governance and power:

“If a pot of funds being used to improve the health of a population is governed by a nonprofit health system, a state or a state authority, a county or a local authority or government or a community based organization, each of those enterprises will begin the process differently, which leads me to believe that they will almost certainly end the process differently … And we don't have a lot of examples in this country have the kind of community governance of resources that I think would be most valuable."